Windows 8 Consumer Preview:
Frequently asked questions
Here are answers to some common questions about Windows 8 Consumer Preview. We'll update this list with more questions and answers, so check back later.
What is Windows 8 Consumer Preview?
Windows 8 Consumer Preview is a prerelease version of Windows 8 that focuses on people and apps and gives you powerful new ways to use social technologies to connect with the people who are important to you. It's Windows reimagined. Windows 8 Consumer Preview is built on the rock-solid foundation of Windows 7 and has the security and reliability features you expect from Windows, but we’ve made it even better. It’s fast, and it’s made to work on a variety of form factors—especially the new generation of touch devices.
Here’s your chance to be one of the first to try it out. We'll be using information from preview users to make the final product even better.
For detailed product and feature information, download the Windows 8 Consumer Preview Product Guide (available in English only).
Is Windows 8 Consumer Preview ready for everyone to try?
We strongly recommend that only experienced PC users download Windows 8 Consumer Preview. Before you download the preview, you should weigh the pros and cons of installing software that's still in development. If you install the preview release, you'll get to try out the many new features, but you might also encounter errors that you wouldn't encounter using a released version of Windows.
You should consider downloading the Windows 8 Consumer Preview only if all of the following apply to you:
•You like to use the latest software and enjoy experimenting with new technology.
•You're comfortable backing up a PC, formatting a hard drive, and installing an operating system from scratch.
•You feel comfortable troubleshooting PC problems yourself.
•You don't mind updating software frequently.
•You have the installation or recovery media and the knowledge to restore your previous operating system after you're done testing Windows 8 Consumer Preview.
Are there risks to installing Windows 8 Consumer Preview?
Yes. Windows 8 Consumer Preview is stable and has been thoroughly tested, but it’s not the finished product. Your PC could crash and you could lose important files. You should back up your data and you shouldn't test Windows 8 Consumer Preview on your primary home or business PC. You might also encounter problems like:
•Software that doesn’t install or work correctly, including antivirus or security programs.
•Printers, video cards, or other hardware that doesn’t work.
•Difficulty accessing corporate or home networks.
•Files that might become corrupted.
You should carefully balance the risks and rewards of trying out the Windows 8 Consumer Preview before you install it.
How do I provide feedback?
The best way to provide feedback is to participate in the Windows 8 Consumer Preview forum. On this dedicated forum, you'll find thousands of other Windows enthusiasts who are testing our product, posting their experiences, and participating in the Windows 8 Consumer Preview online community. In particular, if you think you've encountered a problem that you'd like to have addressed in future releases of Windows 8, post a “Bug Report” about your issue on the Windows 8 Consumer Preview forum. In your post, describe what you encountered, any text or messages that were displayed, and other information that would help us reproduce your issue in our own testing environments. We're monitoring the Windows 8 Consumer Preview forum and might ask you to post additional information to help us improve the experience.
You can also provide feedback by participating in the Windows Feedback Program and help shape the next generation of Windows. Learn more.
Where do I go for Windows 8 Consumer Preview support?
We’ve created some online forums where you can ask questions and get answers from other Consumer Preview testers and Microsoft support professionals. (Wedon't offer technical support for prerelease software, including Windows 8 Consumer Preview.)
•Visit the Windows 8 Consumer Preview forum
•Visit the Internet Explorer 10 Consumer Preview forum
•Visit the developer forums for building apps
•Visit the IT pro forums for Windows 8 business features
Downloading and installing
What are the system requirements for Windows 8 Consumer Preview?
Windows 8 Consumer Preview works great on the same hardware that powers Windows 7:
•Processor: 1 gigahertz (GHz) or faster
•RAM: 1 gigabyte (GB) (32-bit) or 2 GB (64-bit)
•Hard disk space: 16 GB (32-bit) or 20 GB (64-bit)
•Graphics card: Microsoft DirectX 9 graphics device or higher
Additional requirements to use certain features:
•To use touch, you need a tablet or a monitor that supports multitouch.
•To access the Windows Store and to download and run apps, you need an active Internet connection and a screen resolution of at least 1024 x 768.
•To snap apps, you need a screen resolution of at least 1366 x 768.
What happens when I download Windows 8 Consumer Preview Setup?
When you download Windows 8 Consumer Preview Setup, the following happens:
1.Windows 8 Consumer Preview Setup checks your PC to see if it can run the consumer preview, and provides a compatibility report that you can save or print (make sure your devices are connected to your PC and turned on before you run the Setup program). The Setup program then selects the optimized version of the download (up to 25% smaller) that is right for your PC (32-bit or 64-bit).
2.The built-in download manager lets you start, stop, and resume the download at any time.
3.Once Windows 8 Consumer Preview is downloaded, you choose how and when to install it. You can install on the current drive or you can make an ISO or bootable flash drive for installing Windows 8 Consumer Preview on another partition, virtual machine, or another PC (requires Windows Vista or Windows 7).
Is there an alternative to using Setup? Can I just download an ISO image?
Yes. As an alternative to using Setup, Windows 8 Consumer Preview is also available to download as an ISO image.
Where do I download developer tools and samples to build apps?
Free developer tools and samples are available from the Windows Dev Center downloads page.
Can I upgrade from previous versions of Windows to Windows 8 Consumer Preview?
Yes, you can upgrade to Windows 8 Consumer Preview from Windows Developer Preview, Windows 7, Windows Vista, or Windows XP, but you might not be able to keep all of your files, programs, and settings. The following table shows what you can keep during an upgrade depending on the current version of Windows running on your PC:
Current operating system: What you cankeep
Windows Developer Preview
•User accounts and files
Windows 7
•Programs
•Windows settings
•User accounts and files
Windows Vista
•Windows settings
•User accounts and files
Windows XP
•User accounts and files
Warning
If you create installation media, start your PC from the media, and then install Windows 8 Consumer Preview, you won't be able to keep your files, programs, or settings. You must install Windows 8 Consumer Preview using the Windows 8 Consumer Preview Setup program to move files and settings over to Windows 8 Consumer Preview.
What languages is the preview available in?
Windows 8 Consumer Preview is available in English, Chinese (Simplified), French, German, and Japanese. The Windows 8 Consumer Preview Setup program will automatically detect your current language selection. If you don't have one of these languages selected, you can choose the language you want to download.
Note
If you install Windows 8 Consumer Preview in a language that's different from the language currently on your PC, you won't be able to keep your programs or settings.
How large are the Windows 8 Consumer Preview download files?
The Windows 8 Consumer Preview Setup program will check to see if your PC can run Windows 8 Consumer Preview before downloading either the 32-bit (x86) or the 64-bit (x64) version and will select the architecture that’s currently installed on your PC. If you prefer to choose a different architecture, you can download an ISO image. The table below shows the sizes of the download packages when using Setup.
Will my devices and programs work with Windows 8 Consumer Preview?
Windows 8 Consumer Preview should work with the same devices and programs that work with Windows 7. In some cases, the device or program might require an update or you might need to uninstall some programs, and then reinstall them after installing Windows 8 Consumer Preview. The Windows 8 Consumer Preview Setup program will scan your PC to determine what's compatible and provide a report that you can save or print. Make sure your devices are connected to your PC and turned on before you run the Setup program. If you want compatibility info for a specific device or program, see the Windows 8 Consumer Preview Compatibility Center.
How do l install Windows 8 Consumer Preview?
You have a few options for installing Windows 8 Consumer Preview.
•Run the Windows 8 Consumer Preview Setup program from the PC where you want to install the preview. (Setup checks to see if your PC is running a 32-bit or 64-bit version of Windows and provides you with the correct download.)
•Run the Windows 8 Consumer Preview Setup program and use the built-in tools for converting an ISO image into installation media, such as a DVD or USB bootable flash drive (requires Windows Vista, Windows 7, or Windows Developer Preview). You can then use this media to install the preview on another partition, virtual machine, or another PC.
•If you don't want to use the Windows 8 Consumer Preview Setup program, you can download an ISO image and use it to create a bootable DVD or USB flash drive to install Windows 8 Consumer Preview.
Do I need a product key to install Windows 8 Consumer Preview?
If you install Windows 8 Consumer Preview using the Windows 8 Consumer Preview Setup program, you won't need to enter a product key—the setup program automatically provides the product key. If you create installation media, start your PC from the media, and then install Windows 8 Consumer Preview, you'll need to enter this product key: NF32V-Q9P3W-7DR7Y-JGWRW-JFCK8.
Can I uninstall Windows 8 Consumer Preview?
No. To go back to your previous version of Windows, you'll need to reinstall it from the recovery or installation media that came with your PC.
What is a Microsoft account and do I need one to use Windows 8 Consumer Preview?
A Microsoft account is an email address and password that you use to sign in to Windows. You can use any email address, but it's best if you choose the one you already use to communicate with friends and sign in to your favorite websites. You don't need a Microsoft account to use Windows 8 Consumer Preview, but we highly recommend that you use one. When you sign in to your PC with a Microsoft account, you’ll connect your PC to the people, files, and devices you care about. (If you need an email address, we can give you one for free.)
When you sign in with a Microsoft account, your PC is connected to the cloud and:
•Your friends’ contact info and status automatically stay up to date from places like Hotmail, Facebook, Twitter, and LinkedIn as soon as you connect those services to your Microsoft account.
•You can get to and share your photos, docs, and other files from places like SkyDrive, Facebook, and Flickr.
•Your personal settings are synced to any PC running Windows 8 Consumer Preview that you sign in to, including your themes, language preferences, browser favorites, and apps.
•You can get apps in the Windows Store and use them on any PC running Windows 8 Consumer Preview that you sign in to.
If you've already installed Windows 8 Consumer Preview and didn't sign in with a Microsoft account or you don't have a Microsoft account and want to get one, follow these steps:
1.Swipe in from the right edge of the screen, and then tap Settings.
(If you're using a mouse, point to the upper-right corner of the screen, and then click Settings.)
2.Tap or click More PC settings.
3.Tap or click Users.
4.Tap or click Switch to a Microsoft account.
Where can I get more information about consumer security software providers?
Windows 8 Consumer Preview comes with Windows Defender which provides antimalware protection to monitor and help protect your PC against viruses and other malware in real time. If you want to install other antimalware or antivirus software, visit the Security software providers for Windows 8 Consumer Preview page to find out what works with Windows 8 Consumer Preview.
Apps and the Windows Store
Hide all Do I need a Microsoft account to use the Windows Store?
Yes. With a Microsoft account, you can see all of the apps you bought from the Store and you can install any of those apps on up to five PCs.
To sign up for a Microsoft account:
1.Open Windows Store, swipe in from the right edge of the screen, and then tap Settings.
(If you're using a mouse, point to the upper-right corner of the screen, and then click Settings.)
2.Tap or click Accounts and preferences, tap or click Sign in, and then tap or click Don't have a Microsoft account?
I got an app from the Store but can't find it on my PC. Where is it?
After apps are installed, a tile for the app appears on the Start screen. If you don't see the tile for an app, you can try searching for the app on your PC:
1.Swipe in from the right edge of the screen, and then tap Search.
(If you're using a mouse, point to the upper-right corner of the screen, and then click Search.)
2.Make sure the search is set to Search Apps, and then enter the name of the app.
If an app doesn't appear in the search results, you can reinstall it on your PC:
1.Open Windows Store, swipe in from the right edge of the screen, and then tap Settings.(If you're using a mouse, point to the upper-right corner of the screen, and then click Settings.)
2.Tap or click Accounts and preferences, tap or click View your apps, and then choose the app you want to reinstall.
How do I use my apps on other PCs?
You can install any of the apps you bought from the Store on up to five PCs. To install one of your apps on another PC:
1.Open Windows Store, swipe in from the right edge of the screen, and then tap Settings.(If you're using a mouse, point to the upper-right corner of the screen, and then click Settings.)
2.Tap or click Accounts and preferences, tap or click View your apps, and then choose the app you want to reinstall.
I'm having trouble with an app. How do I get help for it?
If you're having a technical problem with an app, you can contact the developer of the app for support. To view the developer's support info:
1.Open Windows Store, and go to the app's description page.
2.Tap or click App support to see the developer's support website or contact info.
If you have questions about Windows Store, you can get answers from other Windows users and Microsoft technical support in the Windows 8 Consumer Preview forum.
Internet Explorer 10 Consumer Preview
Why don’t toolbars and add-ons work?
Internet Explorer 10 provides an “add-on free” experience. It supports HTML 5 for video content, but you can't install toolbars and add-ons in Internet Explorer 10.
If you are viewing a webpage that requires an add-on or uses Flash, you can view the content by opening the website in Internet Explorer for the desktop. To do this, swipe in from the right edge of the screen (if you're using a mouse, point to the upper-right corner of the screen), tap or click Settings, and then tap or click Use the desktop.
Where do I find my favorites?
Internet Explorer 10 doesn't use the traditional Favorites from previous versions. Instead, you can pin websites to the Start screen or open a list of pinned sites and frequently visited sites using New tab. If you open Internet Explorer for the desktop, you can use the traditional Favorites, but you can’t access the pinned sites from the Start screen.
How do I view a website in Compatibility View?
To view a website in Compatibility View, open Internet Explorer for the desktop, and then click the Compatibility view button in the address bar.
How do I set my default web browser?
1.On the Start screen, swipe in from the right edge of the screen, and then tap Search.(If you're using a mouse, point to the upper-right corner of the screen, and then click Search.)
2.Enter Default programs, and then tap or click Apps.
3.In the search results, tap or click Default Programs.
4.Tap or click Set your Default Programs.
5.Choose the browser you want from the list.
6.Select Set this program as default, and then tap or click OK.
I can't find the Internet Explorer 10 tile on the Start screen. How do I get it back?
Internet Explorer 10 might have accidentally become unpinned. To pin it back to your Start screen, follow these steps:
1.Swipe in from the right edge of the screen, and then tap Search. (If you're using a mouse, point to the upper-right corner of the screen, and then click Search.)
2.Enter Internet Explorer, and then tap or click Apps.
3.In the search results, swipe down on the Internet Explorer icon, and then tap Pin to Start.
(If you're using a mouse, right-click Internet Explorer, and then click Pin to Start.)
If you set a browser other than Internet Explorer 10 as the default browser, the tile for Internet Explorer 10 won't appear on the Start screen. To bring it back, follow these steps:
1.On the Start screen, swipe in from the right edge of the screen, and then tap Search.
(If you're using a mouse, point to the upper-right corner of the screen, and then click Search.)
2.Enter Default programs, and then tap or click Apps.
3.In the search results, tap or click Default Programs.
4.Choose Internet Explorer from the list.
5.Select Set this program as default, and then tap or click OK.
Use the earlier steps to pin the Internet Explorer tile back to the Start screen.
Where do I go for more help with Internet Explorer?
If you have questions about or want to provide feedback on Internet Explorer, visit the Internet Explorer 10 Consumer Preview forum.
Frequently asked questions
Here are answers to some common questions about Windows 8 Consumer Preview. We'll update this list with more questions and answers, so check back later.
What is Windows 8 Consumer Preview?
Windows 8 Consumer Preview is a prerelease version of Windows 8 that focuses on people and apps and gives you powerful new ways to use social technologies to connect with the people who are important to you. It's Windows reimagined. Windows 8 Consumer Preview is built on the rock-solid foundation of Windows 7 and has the security and reliability features you expect from Windows, but we’ve made it even better. It’s fast, and it’s made to work on a variety of form factors—especially the new generation of touch devices.
Here’s your chance to be one of the first to try it out. We'll be using information from preview users to make the final product even better.
For detailed product and feature information, download the Windows 8 Consumer Preview Product Guide (available in English only).
Is Windows 8 Consumer Preview ready for everyone to try?
We strongly recommend that only experienced PC users download Windows 8 Consumer Preview. Before you download the preview, you should weigh the pros and cons of installing software that's still in development. If you install the preview release, you'll get to try out the many new features, but you might also encounter errors that you wouldn't encounter using a released version of Windows.
You should consider downloading the Windows 8 Consumer Preview only if all of the following apply to you:
•You like to use the latest software and enjoy experimenting with new technology.
•You're comfortable backing up a PC, formatting a hard drive, and installing an operating system from scratch.
•You feel comfortable troubleshooting PC problems yourself.
•You don't mind updating software frequently.
•You have the installation or recovery media and the knowledge to restore your previous operating system after you're done testing Windows 8 Consumer Preview.
Are there risks to installing Windows 8 Consumer Preview?
Yes. Windows 8 Consumer Preview is stable and has been thoroughly tested, but it’s not the finished product. Your PC could crash and you could lose important files. You should back up your data and you shouldn't test Windows 8 Consumer Preview on your primary home or business PC. You might also encounter problems like:
•Software that doesn’t install or work correctly, including antivirus or security programs.
•Printers, video cards, or other hardware that doesn’t work.
•Difficulty accessing corporate or home networks.
•Files that might become corrupted.
You should carefully balance the risks and rewards of trying out the Windows 8 Consumer Preview before you install it.
How do I provide feedback?
The best way to provide feedback is to participate in the Windows 8 Consumer Preview forum. On this dedicated forum, you'll find thousands of other Windows enthusiasts who are testing our product, posting their experiences, and participating in the Windows 8 Consumer Preview online community. In particular, if you think you've encountered a problem that you'd like to have addressed in future releases of Windows 8, post a “Bug Report” about your issue on the Windows 8 Consumer Preview forum. In your post, describe what you encountered, any text or messages that were displayed, and other information that would help us reproduce your issue in our own testing environments. We're monitoring the Windows 8 Consumer Preview forum and might ask you to post additional information to help us improve the experience.
You can also provide feedback by participating in the Windows Feedback Program and help shape the next generation of Windows. Learn more.
Where do I go for Windows 8 Consumer Preview support?
We’ve created some online forums where you can ask questions and get answers from other Consumer Preview testers and Microsoft support professionals. (Wedon't offer technical support for prerelease software, including Windows 8 Consumer Preview.)
•Visit the Windows 8 Consumer Preview forum
•Visit the Internet Explorer 10 Consumer Preview forum
•Visit the developer forums for building apps
•Visit the IT pro forums for Windows 8 business features
Downloading and installing
What are the system requirements for Windows 8 Consumer Preview?
Windows 8 Consumer Preview works great on the same hardware that powers Windows 7:
•Processor: 1 gigahertz (GHz) or faster
•RAM: 1 gigabyte (GB) (32-bit) or 2 GB (64-bit)
•Hard disk space: 16 GB (32-bit) or 20 GB (64-bit)
•Graphics card: Microsoft DirectX 9 graphics device or higher
Additional requirements to use certain features:
•To use touch, you need a tablet or a monitor that supports multitouch.
•To access the Windows Store and to download and run apps, you need an active Internet connection and a screen resolution of at least 1024 x 768.
•To snap apps, you need a screen resolution of at least 1366 x 768.
What happens when I download Windows 8 Consumer Preview Setup?
When you download Windows 8 Consumer Preview Setup, the following happens:
1.Windows 8 Consumer Preview Setup checks your PC to see if it can run the consumer preview, and provides a compatibility report that you can save or print (make sure your devices are connected to your PC and turned on before you run the Setup program). The Setup program then selects the optimized version of the download (up to 25% smaller) that is right for your PC (32-bit or 64-bit).
2.The built-in download manager lets you start, stop, and resume the download at any time.
3.Once Windows 8 Consumer Preview is downloaded, you choose how and when to install it. You can install on the current drive or you can make an ISO or bootable flash drive for installing Windows 8 Consumer Preview on another partition, virtual machine, or another PC (requires Windows Vista or Windows 7).
Is there an alternative to using Setup? Can I just download an ISO image?
Yes. As an alternative to using Setup, Windows 8 Consumer Preview is also available to download as an ISO image.
Where do I download developer tools and samples to build apps?
Free developer tools and samples are available from the Windows Dev Center downloads page.
Can I upgrade from previous versions of Windows to Windows 8 Consumer Preview?
Yes, you can upgrade to Windows 8 Consumer Preview from Windows Developer Preview, Windows 7, Windows Vista, or Windows XP, but you might not be able to keep all of your files, programs, and settings. The following table shows what you can keep during an upgrade depending on the current version of Windows running on your PC:
Current operating system: What you cankeep
Windows Developer Preview
•User accounts and files
Windows 7
•Programs
•Windows settings
•User accounts and files
Windows Vista
•Windows settings
•User accounts and files
Windows XP
•User accounts and files
Warning
If you create installation media, start your PC from the media, and then install Windows 8 Consumer Preview, you won't be able to keep your files, programs, or settings. You must install Windows 8 Consumer Preview using the Windows 8 Consumer Preview Setup program to move files and settings over to Windows 8 Consumer Preview.
What languages is the preview available in?
Windows 8 Consumer Preview is available in English, Chinese (Simplified), French, German, and Japanese. The Windows 8 Consumer Preview Setup program will automatically detect your current language selection. If you don't have one of these languages selected, you can choose the language you want to download.
Note
If you install Windows 8 Consumer Preview in a language that's different from the language currently on your PC, you won't be able to keep your programs or settings.
How large are the Windows 8 Consumer Preview download files?
The Windows 8 Consumer Preview Setup program will check to see if your PC can run Windows 8 Consumer Preview before downloading either the 32-bit (x86) or the 64-bit (x64) version and will select the architecture that’s currently installed on your PC. If you prefer to choose a different architecture, you can download an ISO image. The table below shows the sizes of the download packages when using Setup.
Will my devices and programs work with Windows 8 Consumer Preview?
Windows 8 Consumer Preview should work with the same devices and programs that work with Windows 7. In some cases, the device or program might require an update or you might need to uninstall some programs, and then reinstall them after installing Windows 8 Consumer Preview. The Windows 8 Consumer Preview Setup program will scan your PC to determine what's compatible and provide a report that you can save or print. Make sure your devices are connected to your PC and turned on before you run the Setup program. If you want compatibility info for a specific device or program, see the Windows 8 Consumer Preview Compatibility Center.
How do l install Windows 8 Consumer Preview?
You have a few options for installing Windows 8 Consumer Preview.
•Run the Windows 8 Consumer Preview Setup program from the PC where you want to install the preview. (Setup checks to see if your PC is running a 32-bit or 64-bit version of Windows and provides you with the correct download.)
•Run the Windows 8 Consumer Preview Setup program and use the built-in tools for converting an ISO image into installation media, such as a DVD or USB bootable flash drive (requires Windows Vista, Windows 7, or Windows Developer Preview). You can then use this media to install the preview on another partition, virtual machine, or another PC.
•If you don't want to use the Windows 8 Consumer Preview Setup program, you can download an ISO image and use it to create a bootable DVD or USB flash drive to install Windows 8 Consumer Preview.
Do I need a product key to install Windows 8 Consumer Preview?
If you install Windows 8 Consumer Preview using the Windows 8 Consumer Preview Setup program, you won't need to enter a product key—the setup program automatically provides the product key. If you create installation media, start your PC from the media, and then install Windows 8 Consumer Preview, you'll need to enter this product key: NF32V-Q9P3W-7DR7Y-JGWRW-JFCK8.
Can I uninstall Windows 8 Consumer Preview?
No. To go back to your previous version of Windows, you'll need to reinstall it from the recovery or installation media that came with your PC.
What is a Microsoft account and do I need one to use Windows 8 Consumer Preview?
A Microsoft account is an email address and password that you use to sign in to Windows. You can use any email address, but it's best if you choose the one you already use to communicate with friends and sign in to your favorite websites. You don't need a Microsoft account to use Windows 8 Consumer Preview, but we highly recommend that you use one. When you sign in to your PC with a Microsoft account, you’ll connect your PC to the people, files, and devices you care about. (If you need an email address, we can give you one for free.)
When you sign in with a Microsoft account, your PC is connected to the cloud and:
•Your friends’ contact info and status automatically stay up to date from places like Hotmail, Facebook, Twitter, and LinkedIn as soon as you connect those services to your Microsoft account.
•You can get to and share your photos, docs, and other files from places like SkyDrive, Facebook, and Flickr.
•Your personal settings are synced to any PC running Windows 8 Consumer Preview that you sign in to, including your themes, language preferences, browser favorites, and apps.
•You can get apps in the Windows Store and use them on any PC running Windows 8 Consumer Preview that you sign in to.
If you've already installed Windows 8 Consumer Preview and didn't sign in with a Microsoft account or you don't have a Microsoft account and want to get one, follow these steps:
1.Swipe in from the right edge of the screen, and then tap Settings.
(If you're using a mouse, point to the upper-right corner of the screen, and then click Settings.)
2.Tap or click More PC settings.
3.Tap or click Users.
4.Tap or click Switch to a Microsoft account.
Where can I get more information about consumer security software providers?
Windows 8 Consumer Preview comes with Windows Defender which provides antimalware protection to monitor and help protect your PC against viruses and other malware in real time. If you want to install other antimalware or antivirus software, visit the Security software providers for Windows 8 Consumer Preview page to find out what works with Windows 8 Consumer Preview.
Apps and the Windows Store
Hide all Do I need a Microsoft account to use the Windows Store?
Yes. With a Microsoft account, you can see all of the apps you bought from the Store and you can install any of those apps on up to five PCs.
To sign up for a Microsoft account:
1.Open Windows Store, swipe in from the right edge of the screen, and then tap Settings.
(If you're using a mouse, point to the upper-right corner of the screen, and then click Settings.)
2.Tap or click Accounts and preferences, tap or click Sign in, and then tap or click Don't have a Microsoft account?
I got an app from the Store but can't find it on my PC. Where is it?
After apps are installed, a tile for the app appears on the Start screen. If you don't see the tile for an app, you can try searching for the app on your PC:
1.Swipe in from the right edge of the screen, and then tap Search.
(If you're using a mouse, point to the upper-right corner of the screen, and then click Search.)
2.Make sure the search is set to Search Apps, and then enter the name of the app.
If an app doesn't appear in the search results, you can reinstall it on your PC:
1.Open Windows Store, swipe in from the right edge of the screen, and then tap Settings.(If you're using a mouse, point to the upper-right corner of the screen, and then click Settings.)
2.Tap or click Accounts and preferences, tap or click View your apps, and then choose the app you want to reinstall.
How do I use my apps on other PCs?
You can install any of the apps you bought from the Store on up to five PCs. To install one of your apps on another PC:
1.Open Windows Store, swipe in from the right edge of the screen, and then tap Settings.(If you're using a mouse, point to the upper-right corner of the screen, and then click Settings.)
2.Tap or click Accounts and preferences, tap or click View your apps, and then choose the app you want to reinstall.
I'm having trouble with an app. How do I get help for it?
If you're having a technical problem with an app, you can contact the developer of the app for support. To view the developer's support info:
1.Open Windows Store, and go to the app's description page.
2.Tap or click App support to see the developer's support website or contact info.
If you have questions about Windows Store, you can get answers from other Windows users and Microsoft technical support in the Windows 8 Consumer Preview forum.
Internet Explorer 10 Consumer Preview
Why don’t toolbars and add-ons work?
Internet Explorer 10 provides an “add-on free” experience. It supports HTML 5 for video content, but you can't install toolbars and add-ons in Internet Explorer 10.
If you are viewing a webpage that requires an add-on or uses Flash, you can view the content by opening the website in Internet Explorer for the desktop. To do this, swipe in from the right edge of the screen (if you're using a mouse, point to the upper-right corner of the screen), tap or click Settings, and then tap or click Use the desktop.
Where do I find my favorites?
Internet Explorer 10 doesn't use the traditional Favorites from previous versions. Instead, you can pin websites to the Start screen or open a list of pinned sites and frequently visited sites using New tab. If you open Internet Explorer for the desktop, you can use the traditional Favorites, but you can’t access the pinned sites from the Start screen.
How do I view a website in Compatibility View?
To view a website in Compatibility View, open Internet Explorer for the desktop, and then click the Compatibility view button in the address bar.
How do I set my default web browser?
1.On the Start screen, swipe in from the right edge of the screen, and then tap Search.(If you're using a mouse, point to the upper-right corner of the screen, and then click Search.)
2.Enter Default programs, and then tap or click Apps.
3.In the search results, tap or click Default Programs.
4.Tap or click Set your Default Programs.
5.Choose the browser you want from the list.
6.Select Set this program as default, and then tap or click OK.
I can't find the Internet Explorer 10 tile on the Start screen. How do I get it back?
Internet Explorer 10 might have accidentally become unpinned. To pin it back to your Start screen, follow these steps:
1.Swipe in from the right edge of the screen, and then tap Search. (If you're using a mouse, point to the upper-right corner of the screen, and then click Search.)
2.Enter Internet Explorer, and then tap or click Apps.
3.In the search results, swipe down on the Internet Explorer icon, and then tap Pin to Start.
(If you're using a mouse, right-click Internet Explorer, and then click Pin to Start.)
If you set a browser other than Internet Explorer 10 as the default browser, the tile for Internet Explorer 10 won't appear on the Start screen. To bring it back, follow these steps:
1.On the Start screen, swipe in from the right edge of the screen, and then tap Search.
(If you're using a mouse, point to the upper-right corner of the screen, and then click Search.)
2.Enter Default programs, and then tap or click Apps.
3.In the search results, tap or click Default Programs.
4.Choose Internet Explorer from the list.
5.Select Set this program as default, and then tap or click OK.
Use the earlier steps to pin the Internet Explorer tile back to the Start screen.
Where do I go for more help with Internet Explorer?
If you have questions about or want to provide feedback on Internet Explorer, visit the Internet Explorer 10 Consumer Preview forum.
@AtulPurohit
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